Every room has exactly one status at any moment. Reading statuses correctly is the foundation for the front desk and housekeeping alike.

The six statuses

• Available / Clean — ready to sell; a guest can move in right now.
• Occupied — a guest is checked in.
• Dirty — the guest left; housekeeping hasn't turned the room yet.
• Maintenance / Out of Order — out of service. These are the only two statuses that hide a room from the staff reservation form, and they hide it for every date, not just today: block a room in August and its December bookings disappear from the picker too, until you release it.

Statuses change themselves

Most changes are automatic side-effects of front-desk actions:

• Check-in → room becomes occupied.
• Check-out → room becomes dirty.
• Housekeeping marks it clean → sellable again.

The website does not know a room is broken

Room status guards the staff side only — the reservation form, and the Transfer Room picker, which offers just available and clean rooms. The public booking page sells on dates alone — it will happily sell a room you marked out of order, because nothing on that page reads room status. After you block a room, watch for online arrivals landing on it and move the guest with Transfer Room.

Rooms are never deleted

There is no delete button, on purpose — a room number is stamped on every past reservation, folio and report. Retire a room you no longer sell by setting it Out of Order and leaving it there. New rooms can only be created as Available, Maintenance or Out of Order; the housekeeping statuses are earned in service.

The Room Rack

The Room Rack (Front Desk group) shows all rooms as a floor-by-floor grid with the guest and arrival info on each card — the fastest way to see the whole hotel at a glance.